Request account deletion
Email us from the address connected to your ZappFit account. Use the button below or send your request directly to privacy@zapp.fit.
Email privacy@zapp.fitInclude “Delete my ZappFit account” in your message. Never send your password, meal photos, health data, or payment details.What happens next
- We acknowledge your request and may ask you to verify account ownership.
- After verification, we permanently delete the account and associated data within 30 days.
- We send confirmation to the account email when deletion is complete.
Data covered by deletion
The deletion covers data associated with your ZappFit account, including:
- your profile, account settings, and authentication identifiers;
- meal history, nutrition estimates, goals, water logs, and streaks;
- AI memories, preferences, restrictions, and personalization data; and
- health and activity data stored by ZappFit.
We may retain limited records only when required for security, fraud prevention, tax, accounting, or other legal obligations. Any retained data is restricted and kept only for the required period.
Subscriptions
Deleting your ZappFit account does not automatically cancel an active subscription billed by Apple or Google Play. Cancel the subscription in your App Store or Google Play account to prevent future charges.
Delete from the app
If you still have access to ZappFit, you can also open Account, choose Profile settings, and select Delete Account. The email option above remains available if you cannot access the app.
Need help?
For questions about account or data deletion, contact privacy@zapp.fit. You can also review our Privacy Policy.